Get in Touch With Us
Whether you have a question about our Canadian online casino reviews, want to flag something that needs updating, or have a suggestion for content you'd like to see, this page explains how to reach us and what happens next.
How to Contact Our Team
Email is the most direct and reliable way to get in touch. Every message is read by a member of our editorial team, and we aim to reply within two working days. Write to us at [email protected].
To help us route your message quickly, a line or two of context at the start goes a long way — letting us know whether you're writing about a specific casino review, a bonus term, a technical issue, or something else entirely means we can give you a more useful answer faster.
What You Can Write to Us About
We hear from readers for a wide range of reasons. All of the following are welcome:
- Questions about our reviews — If something in our coverage of Canadian online casinos is unclear, or you'd like more detail on how we assessed a particular site, ask away.
- Corrections and factual updates — Bonus terms change, licensing details shift, and payment methods come and go. If you've spotted something that looks out of date or inaccurate, we want to know. Accuracy is central to what we do, and reader tips genuinely help us keep pace.
- Content suggestions — Is there a topic related to online casinos in Canada that you feel we haven't covered well enough? We take reader input seriously when planning new content.
- Partnership and commercial enquiries — If you represent a casino brand, software provider, or affiliate network and want to discuss how we work, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
- Responsible gambling concerns — If you or someone you know is finding it difficult to manage their play, please mention this in your message. We will point you toward appropriate support resources in Canada.
- Technical issues — Broken links, pages that won't load, or anything that looks wrong on the site — we appreciate these reports and will investigate promptly.
What to Expect After You Send a Message
Your email lands with our editorial team — not an automated system. A real person reads it and follows up. We do not use generic auto-replies as a substitute for an actual response.
Our standard turnaround is two working days. During periods of high volume it may take slightly longer, but we will always get back to you. If your question is time-sensitive, say so in your message and we will prioritise accordingly.
About the Team Behind This Site
stimulusconference.ca is an independent comparison site focused on online casinos available to players across Canadian provinces. Our reviews and rankings are produced through editorial research — we verify bonus terms, licensing status, payment options and game libraries against what casinos actually offer Canadian players. Commission arrangements with some of the casinos we feature help fund the site, but they do not determine which options rank highest or how they are assessed.
Our content is maintained by Antoine Mercier and a small editorial team with a working knowledge of the Canadian regulated gambling market. If you believe something we've published is wrong or misleading, we take that seriously and will investigate.
A Note on Editorial Independence
Readers sometimes ask whether casinos can pay to improve their ranking on our site. They cannot. Our rankings reflect our editorial assessment of each casino on criteria that matter to Canadian players — payout rates, bonus value and fairness, payment method range, licensing, and player experience. You can read more about how we review and rank sites, including our assessment of non-GamStop casino options available to Canadian players.
If you have a concern about a recommendation we've made or feel a particular casino has been assessed unfairly — in either direction — we welcome that kind of feedback. It keeps us honest.
Reaching Us About a Specific Casino
If your question relates to a specific casino listed on our site, it helps to name the casino and describe the issue briefly. For example: a welcome bonus that didn't match what we described, a withdrawal that was delayed beyond the timeframe we noted, or a game category that's changed since our review was written. The more specific you are, the faster we can look into it and update our content if needed.
We do not handle disputes between players and casinos directly — that falls to the casino's own support team and, where applicable, to the relevant licensing authority. However, if something on our site contributed to a poor experience, we want to understand what happened.
We Look Forward to Hearing From You
There's no contact form — straightforward email keeps things simple and ensures nothing gets lost. Send your message to [email protected] and we'll be back in touch promptly.
Thank you for taking the time to engage with our work. Reader feedback is one of the most useful tools we have for keeping our Canadian casino coverage accurate and genuinely helpful.